🛂 InfoVisa.lu
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Contact us

We answer general questions about Schengen visa procedures. For decisions, refusals, or your specific case, only the relevant consulate has authority.

ℹ️ Important: this guide is informational. Always confirm with the official consulate before applying. Rules can change at short notice.
InfoVisa.lu is not a government agency. We do not process visa applications, schedule appointments, or have any influence over consular decisions. For your file, always contact the consulate of your destination country.

How can we help?

We can answer general questions about:

  • Which type of visa fits your trip;
  • Standard documents and procedures;
  • Fees, processing times, ETIAS, EES;
  • Where to find official information.

We cannot:

  • book your appointment;
  • submit documents on your behalf;
  • predict whether your application will be approved;
  • contact a consulate for you;
  • provide legal advice on individual cases.

Email

Write to contact@infovisa.lu. Please include:

  • Your nationality;
  • Country of residence;
  • Destination country;
  • Visa type (C / D);
  • Trip dates and purpose.

Average reply time: 2–3 business days.

Need to file a complaint?

For consular complaints, contact the relevant national authority: